TERPmail: Helpful Guide to Access TERPmail UMD Login Portal 2022

Undergraduate students at the University of Maryland have access to TERPmail, an email scheduling and collaboration platform. It is the default method for student email communication and is based on Google Apps.

In October 2011, TERPmail took the place of Mirapoint email. At the University of Maryland (UMD), every employee and graduate student receives a UMD Gmail account, usually known as a @umd.edu address.

How to log into TERPmail

1. Navigate to terpmail.umd.edu.
2. Click Log into TERPmail.
3. Enter your email address.
4. Click Next.
5. To access your account, type your password.

UMD Gmail and TERPmail are the two authorised email providers at the University of Maryland.

For the purpose of safely fostering communication and cooperation, enabling business continuity, and efficiently managing institutional data, the University of Maryland offers its staff a single institutional email platform (UMD Gmail). Graduate students, faculty, and staff are given UMD Gmail accounts.

The University of Maryland offers TERPmail, an email service utilised by all enrolled undergraduate students, in addition to UMD Gmail.

What is the difference between UMD Gmail and TERPmail?

As part of a Google Workspace for Education account, all faculty, staff, graduate students, and graduate assistants have access to UMD Gmail. Employees who are students are eligible for a UMD Gmail account, sponsored by their manager.

Undergraduate and graduate students at UMD can use TERPmail as their academic and private email, scheduling, and collaboration platform.

After graduation, as long as you receive a degree, your TERPmail account is still operational. As a result, activated TERPmail accounts continue to function after graduation. Your accounts will be removed and suspended in accordance with the Overview of Account Terminations for Students if you do not graduate.

• UMD Google Gmail: jsmith@umd.edu
• TERPmail: jsmith@terpmail.umd.edu

Your UMD Directory ID and password are required to access either type of UMD account. The email address linked to your UMD account will include the Directory ID you use to access your UMD Google Gmail or TERPmail account. Your status as a student or member of the faculty or staff will decide the full address.

Your contact information in UMD Testudo or ARES/PHR cannot be altered if the email address is already set to one of these email providers.

One caveat to this rule is that if a student later becomes an employee, only those who have Sponsored Student Accounts are allowed to set their email address in ARES/PHR to @umd.edu.

Every UMD employee and graduate student is given a UMD Gmail account, also known as a @umd.edu address. Your account can be activated by any graduate or undergraduate student.

Graduates, staff (including student employees), and faculty may use the @umd.edu address.

Follow the directions below to get into your UMD Gmail account:

1. Go to Google Mail.
2. Click Sign In.
3. Enter your UMD email address (directoryid@umd.edu) when prompted. Click Next.
4. If prompted, choose Organizational G Suite Account.
5. You will be directed to the Central Authentication Service (CAS).  Use your Directory ID and password to log in.
6. When prompted, use multi-factor authentication to verify your identity. Open up your Gmail inbox.

How to activate your TERPmail account

You need to be aware of your University Directory ID and password in order to activate your TERPmail account. Visit the Service Activation page if you are unsure of this information.

A message will be delivered to your UMD email address (@umd.edu) unless you specify a unique forwarding email address in Testudo or both.

1. Navigate to Service Activation in a web browser.
2. Click Activate your TERPmail account.
3. Your Directory ID and password should be entered on the Service Activation page. then sign in.
4. Check the TERPmail Email and Calendar checkbox.  After that, click Send.
5. On this page, you can also activate a TerpConnect account. If you choose not to activate it right away, you can afterwards.
   • You presently have that account if you see the word “Activated.”
   • A popup with a congratulations message will appear.
6. Click the Set your password option on the homepage. By doing this, the process of changing your password will begin.

Alumni who haven’t activated their accounts must get in touch with the IT Service Desk to do so.

How to change your TERPmail password

Google’s password policy states that your password must be at least eight characters long. It is highly advised by the University of Maryland Office of Information Technology that your TERPmail password adhere to the same stringent standards as your Directory password. In order to do this, a mix of capital and lowercase letters, numerals, and special characters must be used.

1. Go to the account homepage. Click Set your password.
2. The Central Authentication Service (CAS) page will load for you. Use your university directory ID and password to log in.
3. The Change TERPmail Password window will appear. In the New password and Re-enter password fields, type the password you want to use. NOTICE: Your Directory ID password may not be the same as your TERPmail password. Click the Password Change button.
   • A notification stating “Password update succeeded” will be displayed to you.
4. Click the Go To TERPmail>> button to log in.

Reset a Forgotten Password in TERPmail

1. Go to TERPmail and click Set your Terpmail password. Log into Central Authentication Service (CAS) with your Directory ID and password. Click the LOGIN button.
2. The Change TERPmail Password window will appear. In the New password field, type the TERPmail password you want to use. In the field labelled “Re-enter password,” type the same new password. Select the Password Change button.
3. Once your password has been successfully changed, you will get a notification.
4. If you want to access your TERPmail email account, click the Go to TERPmail button.

How to log in to your TERPmail account for the first time

1. Go to the TerpMail homepage. Click Log in to Terpmail. 
2. The Google Account Sign In window will open.
3. NOTE: If logged into a Google account, the Choose an Account window will open. To access the Google Account Sign In window, click Add Account.
4. Enter a TERPmail address in the Username area. Put a TERPmail password in the section labelled “Password” (may be different from your Directory ID password).
5. Click Sign in.
6. The greeting window will open.
7. As you see the letters on your screen, type them in.
8. Click I accept. Continue to my account.
9. A Welcome message will appear once your account has been activated. Check the email account you have listed in Testudo for this message.

How to set up mail forwarding

You can use a web browser to read your emails after your account is fully activated. Additionally, you can set up your account to use a compatible email client. On the Email for Students website, you can get configuration documents for both the Windows and Mac clients.

You must first turn off POP in TERPmail before you can set up an email client. In order to receive messages sent to your account, mail forwarding must be configured.

1. Open Gmail on your computer using the account you want to use to forward messages. Neither an email group nor an alias may be used to forward messages; only a single Gmail account can.
2. Click Settings > See all settings in the upper right corner.
3. Select the POP/IMAP and Forwarding tabs.
4. Click Add a forwarding address under the “Forwarding” heading.
5. To forward emails to a different email address, enter it here.
6. Click Next > Proceed > OK.
7. To that address will be delivered a verification message. In that mail, click the verification link.
8. Refresh your browser after returning to the settings page for the Gmail account you want to use to forward messages from.
9. Select the POP/IMAP and Forwarding tabs.
10. Choose Forward a copy of incoming mail to in the “Forwarding” section.
11. Select what you wish to happen to your emails’ Gmail copies.
12. On the page’s bottom, click Save Changes.

Turn off automatic forwarding

1. Open Gmail on your computer using the account you want to discontinue using for message forwarding.
2. In the top right, click Settings > See all settings. 
3. Click the Forwarding and POP/IMAP tab.
4. In the “Forwarding” section, click Disable forwarding.
5. At the bottom, click Save Changes.

How to add your UMD Google account to an android device

Google Mail (Gmail), Calendar, and Contacts are among the Google apps that come pre-installed on Android smartphones and may be accessed with a Google account. The pre-installed Google apps on the majority of Android devices may be set up to sync with your UMD Google account.

You must sign into your UMD Google Account from your Android device in order to start configuring.

1. Tap Settings.
2. Tap Accounts. 
3. Tap Add Account.
4. Tap Google.
5. Tap Existing Account.
6. It will show the browser sign-in screen. In the Email field, type your UMD email address. Password field should remain empty. Click Sign-in.
7. The Central Authentication Service (CAS) login page will be opened for you. Tap Login after entering your Directory ID and password.
8. If prompted, select Grant Access. By doing this, you’ll be able to keep your smartphone logged into your UMD Google account.
9. The Android device will be configured with your UMD Google account. The Google apps and services that can be synced to your device are shown on the following screen.

How to add UMD account via Apple Mail

These instructions show you how to set up Apple Mail on a portable Apple device, like an iPhone.

1. Open the device’s “Settings” menu.
2. To find “Passwords & Accounts,” scroll down.
3. Select “Add Account.”
4. Choose “Google” from the list of options.
5. Fill out the email area with your UMD Gmail address.
6. You’ll be taken to CAS after that. Type in your password and directory ID.
7. Finish the multi-factor authentication process. In the scenario depicted below, the mobile device that is being used for mail is also the Duo MFA device.
8. Choose the information from your account that you want to sync to your Apple mobile device.
9. To access your mail, launch the Apple Mail app on your phone or tablet.

How to change a University of Maryland Directory Password

To maintain the security of your UMD account, directory passwords must be refreshed every 180 days. The actions listed below should be followed if you know your Directory password and want to change it.

1. Go to the main Password Management page to change your University Directory password.
2. NOTE: When navigating the Directory ID pages, avoid using the Back key on your browser.
3. Enter your Directory ID in the Directory ID field.
4. Enter your current password in the Password field.
5. Enter a new password in the New Password field.
6. Enter your new password a second time in the Confirm New Password field.
7. Click the Update Password button.

The system will notify you that your Directory Password has been configured correctly once you have input the necessary data.

The system will prompt you to set up and answer the three Security Questions right away if you haven’t already. You can choose from a group of questions that are displayed in a drop-down menu for each question.

Terms and Definitions

Directory ID

Your login for logging into computers and other electronic systems on campus, using remote access to library resources, and completing SEVIS Verification is your Directory ID. You must create your Directory ID in order to use UMD’s online services. Your email address @umd.edu will also serve as your directory ID.

SID

A 9-digit code called your SID is utilised for a variety of university functions. It is either a 9-digit number assigned to you at the time of application or your Social Security number (if you have one) (if you do not have a social security number).

To create your directory ID, sign up for specific orientation components, and for other purposes, you will need to acquire your assigned SID. You can use your on-campus employment to get paid while you wait to get your social security number if you have one.

Contacting the Office of Undergraduate Admissions Technical Support will enable undergraduate students to obtain their SID. The final five digits of a student’s SID can be seen on their admission letter to graduate school.

UID

Your UID, which is printed on your student ID card and utilised for the majority of forms, is your University of Maryland Identification Number. This number should always be mentioned in correspondence with academics or staff as it is the quickest way to contact you in any system. Your UID is also printed by ISSS in the I-20’s Comments area.

When you first apply to the University of Maryland, you are given a SID (Student Identification Number) and a UID (University Identification Number). Despite having the same nine digits, the two numbers have different uses.

Student ID Card

Your student ID card serves as your official photo identification at UMD. You can use it as a library card, shuttle bus pass, and recreation centre pass in addition to paying for food on campus and gaining access to facilities. Not to mention all the discounts college students may get off campus! After registering for classes, you receive your student ID in the Mitchell Building.